Void Fill

Void fill adds material and labor cost to every order, and a box that needs a lot of it is usually too big, which can raise dimensional weight charges. Many customers also judge a brand's sustainability by its void fill.

Is dunnage the same as void fill?

In ecommerce the terms are used almost interchangeably for material that fills space and protects items in a box. In freight, dunnage can also mean bracing, airbags, or lumber used to secure loads inside a trailer or container.

• CartonizationSoftware logic that picks the best box size for each order based on item dimensions, weight, and fragility.
• Dimensional WeightA billable weight that carriers calculate from package volume. The carrier charges whichever is greater, actual weight or dimensional weight.
• Custom PackagingShipping boxes, mailers, inserts, or tissue designed and printed for a specific brand, used to protect products and create a deliberate unboxing experience for the customer.
• Pick and PackThe warehouse process of retrieving ordered items from storage (pick), then placing them in shipping cartons with packing material and a label (pack).