Fulfillment Lexicon

Shipping Cost as Percent of Revenue

Shipping Cost as Percent of Revenue is the share of net revenue spent on outbound postage to customers, before or after subtracting shipping fees collected from customers.

Topic: Metrics & Unit Economics Entry KPI-252

Why it matters for ecommerce brands

Free shipping offers, carrier rate increases, and lower order values all show up here first. Report both gross and net of shipping revenue so the trade-off is visible.

Formula and calculator

Net shipping cost % = (outbound postage − shipping fees collected) ÷ net revenue × 100

Try your own numbers

The example values are filled in. Change any number to see your own result.

$
$
$

Net shipping cost = 9.0%

Common questions

How do I calculate net shipping cost as a percent of revenue?
Subtract the shipping fees customers paid from your total outbound postage, then divide by net product revenue. This shows how much of your free or discounted shipping you are absorbing.

Cite this entry

"Shipping Cost as Percent of Revenue." Fulfillment Lexicon, last reviewed October 16, 2026. https://fulfillment.wiki/glossary/shipping-cost-as-percent-of-revenue/

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