Customs Broker

A customs broker is a licensed professional who files entries with US Customs and Border Protection and calculates duties on behalf of importers.

Why it matters for ecommerce brands

Your customs broker files the entries that set your duty bill, so their accuracy affects both cost and audit risk. A licensed broker classifies goods, values them, claims trade programs, and transmits entries to CBP, usually for a fee per entry. As importer of record, you stay legally responsible for what they file. For example, a broker who misses a free trade preference on a $100,000 shipment with a 5% duty rate leaves $5,000 unclaimed. Give your broker accurate product details and review entries regularly.

Origin

Congress set national licensing rules for customhouse brokers in an act of June 10, 1910, and later laws in 1984 and 1993 shaped the licensed broker role importers rely on today.

Common questions

Do I need a customs broker to import into the US?
You are not legally required to use one, but most importers do because filing formal entries electronically requires the right systems and expertise. A licensed broker files the entry on your behalf, while you remain liable as importer of record.
How much does a customs broker charge?
Brokers usually charge a fee per entry, with extra fees for additional HTS lines, ISF filing, bonds, and other services. Ask for the full fee schedule, since the base entry fee is only part of the cost.
What is a customs power of attorney?
It is the authorization an importer signs so a licensed broker can file entries on its behalf. A broker needs one before it can act for you.

Laws and regulations

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