Backorder
Backorder is an order accepted for an item that is out of stock, to be shipped when new inventory arrives.
Why it matters for ecommerce brands
Backorders keep revenue during stockouts but need clear delivery dates to avoid cancellations and chargebacks.
Common questions
- Should I allow backorders on my online store?
- Allowing backorders captures sales during a stockout but only works if you have confirmed incoming inventory and show a clear expected ship date. Without reliable restock dates, backorders lead to cancellations and support tickets.
Cite this entry
"Backorder." Fulfillment Lexicon, last reviewed October 16, 2026. https://fulfillment.wiki/glossary/backorder/